Support Policy

Support Policy

 

Vertical leap, Inc. offers online help for all of our addons, which can be access through the standard methods depending on the method of use by the user (public cloud, private cloud, on-premise, etc.).

Support may always be obtained by emailing support@dynamicsnavaddons.com or calling +1-407-260-0834. If technical support is required, we will refer the question to one of several programmers familiar with the addon.

Vertical Leap commits to responding to request for support within one business day (and observes the US holiday calendar).