Support Policy - Microsoft Business Central Addins and Integrations

Support Policy

 

Microsoft Business Central is committed to supporting its offering for all Microsoft Business Central versions currently supported by Microsoft – with the exception of CRM Dashboard, which is not relevant for Microsoft Business Central 2009 RTC and Microsoft Business Central 2013. In some instances, Microsoft Business Central Addons continues to support addons for older versions of Microsoft Business Central as far back as V3.70, although enhancements and improvements will no longer be provided for V3.70.

Microsoft Business Central Addons offers online help for all of our addons, which can be access by clicking on the “Help” button on any of our screens in the application, or visiting http://support.dynamicsnavaddons.com. User registration will be required so that we can verify that qualified user have access to any information.

Support may also be obtained by emailing support@dynamicsnavaddons.com or calling 407-260-0834. If technical support is required, we will refer the question to one of several programmers familiar with the addon.

Microsoft Business Central Addons commits to responding to request for support within one business day.