Improved cash flow & customer collections through Business Central
AR & COLLECTIONS MANAGER
 

Accounts Receivable and Collections Management system for Microsoft Dynamics 365 Business Central

Increase cash flow and reduce write-offs with this powerful, complete system

Languages: English, German | Countries: Any

AR & Collections Manager Overview

Short introduction ( 1 Min 10 Sec )

SOLUTION BENEFITS

Increase Cash Flow 

by quickly addressing overdue accounts and decreasing collection costs all while minimizing write-offs.

Improve Collector Productivity 

by using limits and triggers, a central interface for dispersed information, and streamlined processes.

Make Decisions with Confidence 

using the Cash Flow Projection Report and access to up to date AR information.

Cultivate Long Term Customer Relationships 

with consistent, well-informed contact and secure client confidentiality. 

TRACK AND COLLECT OVERDUE ACCOUNTS AND MANAGE THE COLLECTION PROCESS

AR and Collections Manager takes the power of Dynamics 365 Business Central and combines it with a specialized Contact Manager designed for Accounts Receivable. By bringing together all the different functions within one screen, it gives you both the data and tools needed to keep your company's Cash Flow moving and minimize losses. 

The system will suggest who to contact and when and will track every interaction so that your collections staff are armed with everything they need to get their job done. They will even move from being reactive—chasing down overdue invoices—to being proactive, by addressing large invoices and potential problem payers before they become an issue.

By recognizing and creating systems for difficult situations, like Write-Offs or Disputed Invoices, AR & Collections Manager empowers collections staff to make decisions and act quickly and confidently. 

Customers frequently see a spike in freed-up cash flow within 60 days of implementing AR & Collections Manager.

FEATURED SOLUTIONS

THE EXCEPTIONS LIST 

The Exceptions List can be viewed as a "TO DO" list with constantly updated activity due dates. With one-click generation, it is always up to date.

Displays

  • Overdue invoices
  • Exceptionally large invoices
  • Unapplied payments
  • Unapplied credit memos 
  • Disputed invoices
  • Short Paid invoices
  • Exceeded Credit Limits

 

THE EXCEPTIONS MANAGER 

The Exceptions Manager provides the same general functionality as a Contact Manager but is geared to collection requirements. It brings together all the information you need for the collections process.

One Click Access to: 

  • Customer's complete payment history (including average days to pay and average days late calculations) 
  • Customer's contact history and ability to update with new information
  • Aging reports
  • Open sales order and invoice details
  • Other Critical Information
  • E-mail* 
  • Printing of invoices and statements* 
  • Filling in payment date promises and setting new contact dates

(*Some features above require Easy PDF to send formatted doc’s automatically)

Confidential client payment information or notes on client contacts can only be accessed by those who have approval.

AUTOMATION & TRIGGER POINTS

Automation and preset Trigger points can be set for a range of AR and collection activities. These allow for customizable and strategic priority setting in the AR and collections process. These can be global or customer-specific.

Trigger points determine when an invoice will be added to the Exceptions List for collection activity. For example:

  • Invoices overdue by X days will be added.
  • Large invoices can be set to trigger reminders before due dates.
  • Chronically late payers can be flagged to be contacted earlier than others based on calculated Payment History Status.
  • Follow up contact dates can be set.

 

CUSTOMISABLE CREDIT MANAGEMENT

Automated management of credit limits and holds may be global or client-specific. 

  • All Invoices are added to the Exceptions List and highlighted when credit limits are reached. 
  • Payment Classes Status is calculated using a customer's average payment history, relative importance to the company, and customer-specific trigger points.  

 

STREAMLINED AR PROCESSES

  • Cash Flow Report based on promised payment amounts and dates.
  • Simple Clear systems for complicated AR situations:
    • Short Paid Invoices
    • Chargebacks
    • Write-Offs
    • Disputes

These invoices do not need to be overdue to trigger a display in the Exceptions List. 

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